Document Name
Doc. ID
PRM/IQA
Process Manual for
Internal Audit
Version No
1.3
Date
10-12-2021
Reviewed and Approved By:
Selvakumar
Page 1 of 9
Process Manual for Internal Audit
- 1.3
Document Name
Doc. ID
PRM/IQA
Process Manual for
Internal Audit
Version No
1.3
Date
10-12-2021
Reviewed and Approved By:
Selvakumar
Page 2 of 9
Document Control
Document
Description:
Document
Identification:
Security
Classification:
Location:
Authorization
Name of the person
Date (dd-mmm-yyyy)
Prepared by:
QAG Team
08-12-19
Reviewed by:
Sankar
08-12-19
Approved by:
Selvakumar
10-12-19
Change Log
Document
Version
Date of
Change
Sectio
n
A/M/D
Brief description of change
Reviewed by
1.0
10-08-19
All
A
In alignment of new standard
QAG Team
1.1
10-12-19
All
A
Mapped ISO 27001 controls
and ISO 20000 controls
Linda
1.2
10-12-20
Annual review
Linda
1.3
10-12-21
Annual review
Linda
Confidentiality Agreement
This document is copyrighted and all rights are reserved. This document may not, in whole or in
part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or
machine-readable form without prior consent, in writing, from an authorized representative of
Information Dynamics. This document is for internal use only and may, in whole or in part, be
Document Name
Doc. ID
PRM/IQA
Process Manual for
Internal Audit
Version No
1.3
Date
10-12-2021
Reviewed and Approved By:
Selvakumar
Page 3 of 9
provided to anyone outside of Company, including customer, clients, or prospects after taking an
approval from an authorized representative of Information Dynamics.
TABLE OF CONTENTS
Purpose 4
Scope 4
Definitions and Acronyms 4
Process Inputs 5
Entry Criteria 5
Responsibility 5
Activities 5
Verification 8
Work Products 8
Measurements 8
Exit Criteria 9
Document Name
Doc. ID
PRM/IQA
Process Manual for
Internal Audit
Version No
1.3
Date
10-12-2021
Reviewed and Approved By:
Selvakumar
Page 4 of 9
Purpose
To establish and maintain a uniform and controlled methodology for planning, scheduling,
conducting, reporting on and following up with Internal Quality Audits. To ensure that timely
and accurate information is available to the right people/function at all times.
ISO 27001:2013 domain reference: 9.2 Internal Audit
ISO 20000:2011 domain reference: 4.5.4.2 Internal Audit
Scope
Applicable to all the projects executed in Information Dynamics and all the procedures detailed in
Information Dynamics.
Definitions and Acronyms
ISO : International Organization for Standardization
QAG : Quality Management Group
MR : Management Representative
PL : Project Lead
TL : Team Lead
PM : Program Manager
IQA : Internal Quality Audit
LA : Lead Auditor
NC : Non Conformance
CPA : Corrective Preventive Actions